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Terms and Conditions

All items hired by Event bliss South Africa are hired on the following conditions.

The letters must be returned back in the condition they were received in. The letters must be handled with care at times.

Unless agreed by Event bliss, all letters/numbers are for indoor use only.

All prices quoted that say delivery and collection included are based on collection the following day or before 10pm. If a late night collection is required this is an extra charge, which will be added to your quote and invoice

 

PLEASE NOTE THAT ONCE YOU HAVE ACCEPTED AND PAID A EVENT BLISS INVOICE. YOU AGREE TO PAY ALL  QUOTED FEES IF ITEMS ARE DAMAGED IN YOUR POSSESSION. THIS IS A LEGALLY BINDING AGREEMENT AND NON NEGOTIABLE .

All Event bliss items are under your responsibility and care once they are in your possession and delivered. A damaged items cost must be paid in full and into the Event bliss account.

PRIVACY POLICY

Event bliss will use the data given to us to produce your order.

We will not share this information with any other third parties. However, may contact you from time to time by email with new offers. The offers are not exclusive to the email list and can apply to others that you may know

This information includes- your name, address (for postage),and your email address.
The data that you provide will be used to fulfil your booking, which we will keep on file for 6 years- unless you specify otherwise.
If you wish to complain about how we handle your data, please contact: hello@eventbliss.co.za

COLLECT & RETURN

With the ‘Collect & Return’ option, we ask for a R3500 cash deposit upon collection which is immediately refunded back to you when you return the items in the same condition in which they left in. 50% or more will be retained by Event bliss in the event the items are damaged and not returned in the same condition they were given.

Failure to ‘Collect & Return’ will result in the full monies retained from your deposit.

Cancellation

A non-refundable deposit of 50% of total quote is required to secure the hire items.

Our items are unique and one of a kind, therefore once you have booked them, we can’t offer them to another client. Please note in any case of cancellation your deposit is non-refundable.

Cancellations within 7 days of the event will be charged the full amount.

The final balance is due at least 7 days prior to your event date or earlier if you wish. Please note all money paid up front is non-refundable and acts as your deposit. Cancellation after your booking has been made will incur a percentage fee of the total paid.

Less than ONE year 50% of the amount paid

Less than SIX months 75% of the amount paid

Less than TWO months 100% of the amount paid